PHIwave Pte Ltd - Super NLOS Wireless Broadband Wi-Fi/WiMax Mesh Networking Solutions

Support

PHIwave supports its PHIcell solutions in cooperation with leading system integrators and resellers worldwide. Our growing team of systems integrators and resellers provide superior service and support. With detailed knowledge of an implementation, system integrators and resellers can often provide a customer with a superior customer service experience. PHIwave backs up its partners with sophisticated training and advanced support. PHIwave also offers customer support directly to customers to complement its position as the proven market leader in delivering metro-scale Wi-Fi mesh network products and services. From concept to deployment to implementation, PHIwave offers a full range of services to make Metro-Scale Mesh networking the fastest, lowest cost and simplest way to deliver true wireless broadband (>1 Mbps) over large geographic areas. PHIwave and its partners offer a range of support and service options to match customer’s needs. The support options are:

Premium Support. Premium Support provides 24x7 phone, fax, and email support; Web and FTP access; advance hardware exchange and software updates.

Standard Support. Standard Support provides 12x5 phone, fax, and email support; Web and FTP access; hardware repair and return and software updates.

To learn more, please contact your system integrator, reseller, or local PHIwave representative. Alternatively, contact PHIwave directly at +65 96644 618 Singapore Head office or email us at sales@phiwave.com to determine which support program best meets your needs.

Contact Information

The PHIwave Support Center can be reached 24x7x365: